1. Shipping Methods: We offer multiple shipping methods to cater to our customers' needs. These include standard shipping, express shipping, and same-day delivery options, subject to availability and location.

2. Shipping Charges:

  • Standard Shipping: Orders above INR 2499 qualify for free standard shipping. For orders below INR 2499, a flat shipping fee of INR 90 will apply.
  • Express Shipping: Express shipping charges are calculated based on the weight and dimensions of the package, as well as the delivery location. The exact charges will be displayed during the checkout process.
  • Same-Day Delivery: This service is available in select areas and is subject to an additional fee. The fee varies depending on the distance and urgency of delivery.

3. Delivery Time:

  • Standard Shipping: Delivery typically takes 3-7 business days from the date of dispatch, depending on the destination.
  • Express Shipping: Delivery usually takes 1-3 business days from the date of dispatch, depending on the destination and the selected shipping method.
  • Same-Day Delivery: Orders placed before 07:00 PM on weekdays are eligible for same-day delivery. Orders placed after this time or on weekends will be delivered the following business day.

4. Order Processing:

  • Orders are processed within 24-48 hours of receipt, excluding weekends and public holidays.
  • Customers will receive a confirmation email with tracking information once the order has been dispatched.

5. Delivery Partners:

  • We partner with reputable courier services and logistics companies to ensure reliable and timely delivery of your orders.
  • Our delivery partners include Delhibery, Ekart, DTDC etc.

6. Delivery Restrictions:

  • We currently deliver to addresses within India only. We do not ship internationally.
  • Deliveries to remote or inaccessible areas may take longer than the specified timeframes.

7. Tracking Orders:

  • Customers can track their orders using the tracking number provided in the shipping confirmation email.
  • Alternatively, customers can log in to their account on our website to track their orders in real-time.

8. Delivery Updates:

  • Customers will receive notifications via email or SMS at various stages of the delivery process, including order confirmation, dispatch, and delivery.

9. Failed Delivery Attempts:

  • In case of a failed delivery attempt due to the recipient's unavailability or incorrect address provided by the customer, our delivery partner will make subsequent attempts or contact the customer for further instructions.
  • Additional charges may apply for re-delivery attempts beyond the initial failed attempt.

10. Customer Support:

  • For any inquiries or assistance regarding shipping and delivery, customers can contact our customer support team via email at choudharydental2008@gmail.com or by phone at 9801286841.

11. Shipping Policy Updates:

  • We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on our website.

By placing an order with us, customers acknowledge and agree to abide by the terms and conditions outlined in this shipping policy.

Note: This shipping policy is subject to change and should be reviewed periodically for updates.

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